A message on COVID-19

To all our valued customers,

We know that everything feels quite uncertain at the moment due to the ongoing COVID-19 pandemic. We hope you are all taking good care of yourself and your friends and family.

We’ve been working hard to ensure that our staff feel supported and happy throughout this time. It’s important to us that we look after each other and we’re making all the changes we can to make this happen.

For those customers who are looking to place an order through our website, we are working hard to continue shipping orders as safely as possible. This does mean there may be a slight delay in getting your order to you - please find more information here.

We’re going to try and bring a bit of light through our social media. If you are practising social distancing, working from home or self isolating, we want to give you useful recipes and fun quizzes to brighten your day. We’d also love to hear from you, are you using this time to do some baking? Batch cooking for the masses? Let us know, let’s use our community to talk and share.

And as always, our Prestige Customer Support team are always here to answer your questions, we’re unable to take phone calls at the moment but you can reach us via our website.